The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 558 |
| Houston, TX | 374 |
| Philadelphia, PA | 245 |
| Washington, D.C., DC | 241 |
| Seattle, WA | 239 |
| Atlanta, GA | 211 |
| Denver, CO | 207 |
| San Francisco, CA | 150 |
| Miami, FL | 142 |
| Sacramento, CA | 141 |
| Indianapolis, IN | 140 |
| Orlando, FL | 136 |
| Boston, MA | 125 |
| Detroit, MI | 117 |
| Portland, OR | 113 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 96 |
| Salt Lake City, UT | 90 |
| Oakland, CA | 90 |
| Jacksonville, FL | 87 |
| Pittsburgh, PA | 67 |
| Tampa, FL | 64 |
| New York City, NY | 59 |
| San Jose, CA | 59 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 38 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Brian Dolan (@bddol) reported Comcast was Accolade's founding customer 12 years ago.
- DO IT FOR DALE!™ (@DOITFORDALE8) reported
@WarriorWon1 @fey_LsTnScRfN Exactly. Live Fast is a backmarker team. They'll try and find any sponsorships they can get to make some money to stay in business. In addition they have multiple other sponsors PLUS an Xfinity team at hand. They really wouldn't give a **** about what happens to MSG now.
- Brian Dolan (@bddol) reported
Accolade said Comcast was less than 10 percent of revenues last year and it would make up even less in 2023 if it had stayed on as a customer for a 13th year.
- OrangeGrove55 (@OrangeGrove55) reported
@BlankSamuel @Park_Journey @rankingthemouse The biggest issue for USH is that it sits on that damn hill. Terrible layout. I wish Comcast owned Uni decades ago so they could have invested in some land in CA and built a proper theme park. Oh well.
- King George Washington (@TheMadKingGW) reported
@maybesobo @fwyukki @CodeineFridge Nah I’ve always had good internet. Either Xfinity/Spectrum or Verizon Fios. I’ve had Sling TV and had many problems. Plus the only tv I really watch is wrestling & sports. If I want shows then I’ll use HBO Max or on demand services (some shows I get free on my cable).
- Henry Usher (@henry_usher) reported
@comcast tv and internet has been going out at my home for weeks. What are you going to do about it? Can’t even get a live person on the phone. You have no problem taking my money each month.
- Christie Talley (@CCeeisme) reported
@Xfinity the service is TRASH! The automated system is TRASH! Your billing "practices" are TRASH! #cancelxfinity
- Ryan Wendell (@TheRyanWendell) reported
I hope @Xfinity is at my funeral so they can let me down one last time.
- 🌻Jaylee 🇺🇦 🇺🇲🌎🌻🏳️🌈 (@Jaylee2076) reported
Always fun when you're right in the middle of a big research project & your Xfinity internet goes down!! Lost all the research notes I had already created because I hadn't hit save yet when my internet crashed. Thanks @Xfinity #Ineedadrink
- Joshua (@j_w_84) reported
@gretakaul I am curious how the Google, Comcast, Mint, Boost, low cost carriers perform. I had the Walmart Straight Talk once and that was awful.
- K. L. Van Allen, M.D. (@Sublime_Ace) reported
@Xfinity I'd be interested, but you don't service my area.
- Brad Porter (@bradkporter) reported
@peter_adderton This is what happened at TWC. After regulators turned down a merger with Comcast, they learned the rules, then merged with Spec. Thousands of people lost their jobs while the CEO walked out with $95 million. He had that job for 18 months. Hit me if you want me to work for you.
- Tim Petras 🌻 (@driftwood888) reported
@NullifyingGod @comcast During covid when everyone was staying home from work the skies cleared up and pollution dropped. Just one concrete example of how reducing emissions makes such a big difference. Sounds like you're just too stupid to know what's going on
- Brian Dolan (@bddol) reported
Accolade announced today that it lost "a large customer" -- not renewing after 2022 -- Comcast. At one time Comcast accounted for 45 percent of its revenue (fiscal year ending in Feb18) and 35 percent (FY ending Feb19). It was 16 percent of rev in FY2021.
- Ponce of Darkness 💙 (@Dandy_and_a_Fop) reported
And…the ******* internet is down. Xfinity really is the bee’s ******* knees this week…
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